With increasingly complex ATM transactions, multi-party settlement processes, demanding customer service, regulatory compliance requirements, and business requirements to reduce write-offs, ATM operators urgently need a reliable tool to meet all these challenges while reducing troubleshooting time and solution costs.Â
SmartJournal is the intuitive and proven solution to meet these demands by
Reducing operational costs and write-offs due to imbalance or uncertain dispute resolution.
Increased efficiency in customer dispute resolution and back-office reconciliation.
Helps meet regulatory compliance, from ATM processor inquiries to Reg E. complaints.
Improved accuracy in ATM settlement and reconciliation.
Enhancing the Accuracy and Efficiency of ATM Operations
Automation
- Automated journal collection, parsing, storage, and archive
- AI-driven transaction analysis
- Detailed analysis for complex transactions
Rich toolkit
- Package deployment & file collections
- Deposit & Withdrawal reconciliation
- User management
- Transaction search
- ATM asset management
Real-time analysis
- On-demand and scheduled report generation
- Reconciliation analysis
- Event driven alert system
- Real-time transaction research
Web-based solution
- On-premise data center or cloud-based support
- Out-of-box AWS cloud support
- Available on multiple devices (mobile, tablet, desktop, etc.)
