An investigative tool for customer claim and dispute resolution.
Automated journal parsing
Parses and analyzes ATM journals to provide instant results with minimal search criteria.
Customer journey
Presents complete customer inputs and responses to help verify customer dispute legitimacy.
Host Transaction results
Provides complete host authorization info of the transaction to verify proper processing by the authorization host.
Detailed analysis
Scrutinizes transaction data to provide essential evidence for fast and solid claim decisions.
